Privacy Policy

Introduction

At craveloquinx, we understand that your personal data is valuable and deserves protection. This privacy policy explains how we collect, use, store, and protect your information when you use our sales techniques education platform at craveloquinx.com.

We are committed to transparency about our data practices and ensuring compliance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR. This policy applies to all users of our services, whether you're browsing our website, enrolled in our courses, or participating in our community.

Information We Collect

We collect different types of information to provide and improve our educational services. The data we gather helps us deliver personalised learning experiences and maintain the quality of our platform.

How We Use Your Information

Your information serves several important purposes in delivering our educational services. We process your data based on legitimate interests, contractual obligations, and your consent where applicable.

• Providing access to course materials, tracking your progress, and issuing certificates upon completion
• Personalising your learning experience based on your background and performance
• Communicating important updates about courses, schedules, and platform changes
• Responding to your enquiries and providing customer support when needed
• Improving our course content and platform functionality through usage analysis
• Ensuring platform security and preventing fraudulent activities
• Meeting legal requirements and regulatory compliance obligations

Data Sharing and Third Parties

We carefully select our partners and service providers to ensure your data remains protected. We never sell your personal information to third parties for marketing purposes.

• Educational technology providers who help deliver course content and manage our learning management system
• Payment processors for handling course fees and subscription payments securely
• Cloud storage providers who host our platform and store course materials
• Analytics services that help us understand website usage and improve user experience
• Email service providers for sending course updates and educational content
• Professional advisors including lawyers, accountants, and consultants when necessary for business operations

All third-party providers are bound by data processing agreements that require them to maintain appropriate security measures and use your data only for specified purposes.

Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Different types of data have different retention periods based on their purpose and legal requirements.

Security Measures

We implement comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security practices include both technical and organisational measures.

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing of our systems
• Access controls ensuring only authorised personnel can access personal data
• Staff training on data protection principles and secure handling procedures
• Secure backup systems and disaster recovery procedures
• Regular monitoring for suspicious activities and potential security breaches

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We recommend using strong passwords and keeping your login credentials confidential.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyse website usage, and provide personalised content.

We use essential cookies for basic website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. We do not use cookies for targeted advertising or sharing data with advertising networks.

International Data Transfers

Some of our service providers may be located outside the United Kingdom. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

We only transfer data to countries with adequate data protection laws or use standard contractual clauses approved by UK authorities. All international transfers are carefully evaluated and monitored to maintain the same level of protection required under UK law.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.